Delivery & returns
π³π± EN
Up to β¬100: β¬4.
From β¬100: Free shipping
π§πͺ BE
To β¬100: β¬ 4,-
From β¬100: Free shipping
π«π· FR
Up to β¬100: β¬6,-
From β¬100: Free shipping
π©πͺ THE
Up to β¬100: β¬6,-
From β¬100: Free shipping
πͺπΊ EU
Up to β¬100: β¬15
From β¬100: Free shipping
π International
Up to β¬200: β¬20
From β¬200: Free shipping
At Hi Smiley, we strive to ensure that your order arrives to you in perfect condition. We take the utmost care in packing and shipping your products. All shipments are standard sent with PostNL track & trace, because your satisfaction is our highest priority.
What if something goes wrong?
We understand that mirrors are fragile items, and while we do our best to ship them safely, unfortunately, it can happen that something breaks along the way. No worries! If unexpected damage occurs during shipping, we take full responsibility.
Neem eenvoudigweg binnen 1 werkdag na ontvangst contact met ons op als je spiegel beschadigd aankomt. Wij zullen direct actie ondernemen en zonder extra kosten een nieuwe spiegel naar je opsturen. Jouw tevredenheid staat voorop, en wij zorgen ervoor dat je snel weer kunt genieten van je Hi Smiley-spiegel!
Levertijd
Omdat alle producten maatwerk betreft, strevenΒ wij ernaar om al je bestellingen binnen een aantal werkdagen (1-5) te verzenden, zodat je snel van je aankopen kunt genieten.Β
Please note that sometimes there will be products that can be ordered on pre-order. In that case, that means you can order it and be one of the first to enjoy it as soon as it becomes available. The expected delivery date is listed with the product, so you'll know exactly when you can receive your long-awaited item.
If you need a specific delivery date, please let us know atΒ contact@hi-smiley.com.
Returning
- Not satisfied or any other reason why you want to return the product? Items must be returned to us within 14 days of receipt and have been received. Outside this specified period, the returned item will not be accepted.
- Items returned must not be damaged, used or washed.
- Report us via contact@hi-smiley.com your return. In the email you receive afterwards you will find the address for the return. Returns are at your own expense.
- Once we have received your return we will confirm this to you by email. Within 14 days after receipt of the returned item we will refund your payment to the account number to which the payment was made by you. Please note that shipping costs are for your own account.